Fayol developed theory of management.
According to him managerial excellence is a technically ability and can
be acquired. He developed theories and principles of management which
are universally accepted and make him universalistic. He was pioneer of
the formal education in management. Fayol's principles of management
meet the requirements of modern management.
Henry Fayol, a frech industrialist,
offered fourteen principles of management for the first time in 1916.
During the period of 1920-40 in the U.S. many authors did hard work in
developing and testing various principles of management. Today, there
is a very lengthly list of management principles and it is not possible
to give an exhaustive lot of these management principles. Here, we are
giving some important principles of management.
Henry Fayol's Principle of Management
Following are the fourteen principles of management developed by the Henry Fayol:
Division of WorkAccording
to Henry Fayol under division of work, "The worker always on the same
post, the manager always concerned with the same matters, acquire an
ability, sureness and accuracy which increases their output. In other
words, division of work means specialization. According to this
principle, a person is not capable of doing all types of work. Each job
and work should be assigned to the specialist of his job. Division of
work promotes efficiency because it permits an organizational member to
work in a limited area reducing the scope of his responsibility. Fayol
wanted the division of work not only at factory but at management
levels also.
Authority and ResponsibilityAuthority
and responsibility go together or co-existing. Both authority and
responsible are the two sides of a coin. In this way, if anybody is
made responsible for any job, he should also have the concerned
authority. Fayol's principle of management in this regard is that an
efficient manager makes best possible use of his authority and does not
escape from the responsibility. In other awards when the authority is
exercised the responsibility. In other awards when the authority is
exercised the responsibility is automatically generated.
DisciplineAccording
to Henry Fayol discipline means sincerity about the work and
enterprise, carrying out orders and instructions of superiors and to
have faith in the policies and programmes of the business enterprise, in
other sense, discipline in terms of obedience, application, energy and
respect to superior. However, Fayol does not advocate warming, fines,
suspension and dismissals of worker for maintaining discipline. These
punishments are rarely awarded. A well disciplined working force is
essential for improving the quality and quantity of the production.
Unity of CommandA
subordinate should take order from only one boss and he should be
responsible and accountable to him. Further he claimed that if the unit
of command is violated, authority is undermined, disciplined in danger,
order disturbed and stability threatened. The violation of this
principle will face some serious consequences. In this way, the
principle of unity of command provides the enterprise disciplined,
stable and orderly existence. It creates harmonious relationship
between officers and subordinates, congenial atmosphere of work. It is
one of the Fayol's important essential principle of management.
Unity of directionFayol
advocates "One head and one plan" which means that group efforts on a
particular plan be led and directed by a single person. This enables
effective co-ordination of individual efforts and energy. This fulfils
the principles of unity of command and brings uniformity in the work of
same nature. In this way the principle of direction create dedication
to purpose and loyalty. It emphasizes the attainment of common goal
under one head.
Subordination of individual interests to general interestsThe
interest of the business enterprise ought to come before the interests
of the praise individual workers. In other words, principle of
management state that employees should surrender their personnel
interest before the general interest of the enterprise. Sometimes the
employees due to this ignorance, selfishness, laziness, carelessness
and emotional pleasure overlook the interest of the organisation. This
attitude proves to be very harmful to the enterprise.
Fair Remuneration to employeesAccording
to Fayol wage-rates and method of their payment should be fair, proper
and satisfactory. Both employees and ex-employers should agree to it.
Logical and appropriate wage-rate and methods of their payment reduces
tension and differences between workers and management, create
harmonious relationship and a pleasing atmosphere of work. Further
Fayol recommends that residential facilities be provided including
arrangement of electricity, water and facilities.
Centralization and DecentralizationThere
should be one central point in the organisation which exercises
overall direction and control of all the parts. But the degree of
centralization of authority should vary according to the needs of
situation. According to Fayol there should be centralization in small
units and proper decentralization in big organisation. Further, Fayol
does not favor centralization or decentralization of authorities but
suggests that these should be proper and effective adjustment between
centralization and decentralization in order to achieve maximum
objectives of the business. The choice between centralization and
decentralization be made after taking into consideration the nature of
work and the efficiency, experience and decision-making capacity of the
executives.
Scalar chainThe
scalar chain is a chain of supervisors from the highest to the lowest
rank. It should be short-circuited. An employee should feel the
necessity to contact his superior through the scalar chain. The
authority and responsibility is communicated through this scalar chain.
Fayol defines scalar chain as "the chain of superiors ranging from the
ultimate authority to the lowest rank." The flow of information between
management and workers is a must. Business opportunities must be
immediately avoided of. so we must make direct contact with the
concerned employee. Business problems need immediate solution, so we
cannot always depend on the established scalar chain. It requires that
direct contact should be established.
Order:According to
Fayol there should be proper, systematic and orderly arrangement of
physical and social factors, such as land, raw materials, tools and
equipments and employees respectively. As per view, there should be
safe, appropriate and specific place for every article and every place
to be used effectively for a particular activity and commodity. In
other words, principles that every piece of land and every article
should be used properly, economically and in the best possible way.
Selection and appointment of the most suitable person to every job.
There should be specific place for every one and every one should have
specific place. This principle also stresses scientific selection and
appointment of employees on every job.
EquityThe principle
of equality should be followed and applicable at every level of
management. There should not be any discrimination as regards caste,
sex and religion. An effective management always accords sympathetic and
human treatment. The management should be kind, honest and impartial
with the employees. In other words, kindness and justice should be
exercised by management in dealing with their subordinates. This will
create loyalty and devotion among the employees. Thus, workers should
be treated at par at every level.
Stability of use of personnel
Principle of stability is linked with long tenure of personnel in the organisation. This means production being a team work, an efficient management always builds a team of good workers. If the members of the team go on changing the entire process of production will be disturbed. It is always in the interest of the enterprise that its trusted, experienced and trained employees do not leave the organisation. Stability of job creates a sense of belongingness among workers who with this feeling are encouraged to improve the quality and quantity of work.
Principle of stability is linked with long tenure of personnel in the organisation. This means production being a team work, an efficient management always builds a team of good workers. If the members of the team go on changing the entire process of production will be disturbed. It is always in the interest of the enterprise that its trusted, experienced and trained employees do not leave the organisation. Stability of job creates a sense of belongingness among workers who with this feeling are encouraged to improve the quality and quantity of work.
InitiativeUnder
this principle, the successful management provides an opportunity to
its employees to suggest their new ideas, experiences and more
convenient methods of work. The employees, who has been working on the
specific job since long discover now, better alternative approach and
technique of work. It will be more useful, if initiative to do so is
provided to employees. In simple, to ensure success, plans should be
well formulated before they are implemented.
Spirit of Co-operation (Spirit de crops)In
order to achieve the best possible results, individual and group
effort are to be effectively integrated and coordinated. Production is a
team work for which the whole-hearted support and co-operation of the
members at all levels is required. Everyone should sacrifice his
personal interest and contribute his best energies to achieve the best
results. it refers to the spirit of loyalty, faithfulness on the part
of the members of the group which can be achieved by strong motivating
recognition and importance of the members for their valuable
contribution, effective coordination, informal mutual social
relationship between members of the group and positive and constructive
approach of the management towards workers' welfare.
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